Community guidelines and legal framework for JiranLink Malaysia
Non-commercial • Volunteer-maintained • Malaysian spirit of gotong-royong
Last Updated: January 15, 2025 • Governed by: Malaysian Law
By accessing or using JiranLink, you agree to these Terms of Service and our Privacy Policy. JiranLink is built on Malaysian values of mutual respect and gotong-royong (community spirit).
JiranLink helps Malaysian neighbors connect directly for housing, parking, and local services. The core platform is free to use, and we never sell personal data.
You are solely responsible for your safety and transactions. JiranLink connects neighbors but cannot verify identities, guarantee safety, or ensure transaction success.
Provide truthful, up- information in all listings and communications.
Keep your login credentials secure and report unauthorized access immediately.
Post clear, relevant content with accurate photos and descriptions.
JiranLink embraces the Malaysian tradition of gotong-royong - community cooperation and mutual assistance. We expect all users to:
As a community-first platform, JiranLink operates with significant limitations on liability. Please read this section carefully.
JiranLink is provided "AS IS" without warranties of any kind. We make no representations about:
Our volunteers maintain this platform in good faith but are not liable for:
To the maximum extent permitted by Malaysian law:
In the spirit of gotong-royong, we encourage neighbors to resolve disputes amicably through respectful dialogue and mutual understanding before pursuing formal legal action.
Contact the other party directly through WhatsApp or phone to discuss the issue calmly and seek a mutually acceptable solution.
If direct communication fails, involve building management or community leaders who can facilitate neutral mediation.
As a last resort, pursue legal action through Malaysian courts or relevant authorities such as Tribunal for Consumer Claims.
For disputes involving JiranLink platform policies or volunteer actions:
JiranLink platform design, code, and branding remain property of the community project contributors, available under open-source licenses where applicable.
Content you post (listings, photos, descriptions) remains your property, but you grant JiranLink permission to display it for community benefit.
When posting property photos, ensure you have the right to use them:
These Terms of Service and all activities on JiranLink are governed by Malaysian federal and state laws. Users must comply with all applicable regulations.
Fair trading practices and consumer rights protection
Property sale and rental regulations
Online platform and content regulations
Privacy and data protection requirements
JiranLink promotes safe neighbor- connections. Follow these guidelines to protect yourself and build trust within the community.
The following activities will result in immediate account suspension and may be reported to Malaysian authorities.
These Terms of Service work alongside our comprehensive Privacy Policy to protect your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA).
Contact for data requests: privacy@jiranlink.my • Response within 21 days per PDPA requirements
As a volunteer-maintained community project, we rely on users to report violations and maintain community standards. Our response may take longer than commercial platforms.
Believe your account was suspended unfairly? We provide a fair appeal process:
As a volunteer-driven community project, JiranLink may evolve based on community needs, volunteer availability, and technological improvements.
We may need to:
Changes to these Terms will include:
Important: As a volunteer community project, we cannot guarantee continuous service availability:
By using JiranLink, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. You understand JiranLink has inherent limitations and you are responsible for your own transactions.
Thank you for being part of the JiranLink community and embracing the spirit of gotong-royong. Together, we're strengthening Malaysian neighborhoods through technology and mutual support.
Terms Questions: legal@jiranlink.my
Disputes: disputes@jiranlink.my
Appeals: appeals@jiranlink.my
Response Time: 7-14 days
Safety Issues: safety@jiranlink.my
Report Violations: report@jiranlink.my
Fraud/Scams: fraud@jiranlink.my
Emergency: Contact local authorities first
General Help: help@jiranlink.my
Technical Issues: tech@jiranlink.my
Community: community@jiranlink.my
Phone: +603-1234-5678
Project Name: JiranLink Malaysia Community Project
Nature: Non-commercial, volunteer-maintained
Jurisdiction: Malaysia • Last Updated: January 15, 2025