Everything you need to know about connecting with your jiran through JiranLink
JiranLink is a non-commercial community project that connects Malaysian neighbors directly for housing, parking spaces, and community services. Think of it as bringing back the kampung spirit to modern apartment living - where jiran helps jiran without any middleman taking a cut.
For Property Owners/Service Providers: List your available rental units, parking bays, or services (cleaning, repairs, etc.) with your own prices and terms.
For Property Seekers: Browse listings in your building or nearby buildings, view real neighbor profiles, and contact owners directly.
Direct Connection: Once you find what you need, contact the neighbor directly via WhatsApp or phone - no platform interference, no commission fees.
Rooms, units, homestays
Monthly parking bays
Cleaning, repairs, tutoring
No! JiranLink is a community project built on the Malaysian spirit of gotong-royong. We don't charge fees, take commissions, or profit from transactions. Our goal is simply to strengthen neighborhood connections and help Malaysians save money by connecting directly.
Philosophy: "Jiran tolong jiran" - when neighbors help neighbors, everyone benefits. No corporate profits, just community spirit.
Building Verification: All users must verify they live in or own property in the buildings they post about.
Real Profiles: Users provide real contact information and building details - no anonymous listings.
Neighbor Network: Since you're connecting with people in your building or nearby, there's natural accountability through the community.
Direct Communication: You can chat with potential tenants/landlords before committing, just like you would with any neighbor.
Pro Tip: Meet in the building lobby or common area first, just like you would when meeting any new neighbor!
Since JiranLink connects you directly with neighbors, any agreements or issues are handled between you and them, just like normal neighbor interactions. However:
Yes! We take privacy seriously:
Building-Based Verification: Since all listings are tied to specific buildings, it's easy to verify legitimacy.
Community Reporting: Neighbors can report suspicious listings or users.
Regular Monitoring: Our volunteer moderators review listings and remove anything suspicious.
Red Flags to Watch: Prices too good to be true, requests for advance payment before viewing, unwillingness to meet in person.
Forever and always
JiranLink will never charge users any fees. No listing fees, no contact fees, no commission on successful rentals, no subscription fees. This is a community project, not a business.
Why no fees? Because neighbors helping neighbors shouldn't cost money. That's not the Malaysian way!
While we don't charge for platform access, you'll still need proper documentation for rentals:
Never for basic neighbor-to-neighbor connections. This is our commitment to the Malaysian community.
Future Possibilities: We might offer optional paid services like professional photography for listings or premium legal document preparation, but the core platform will always be free.
Basic information about yourself and verify your building residency
Rental unit, parking bay, or service (cleaning, tutoring, repairs, etc.)
Description, price, availability, and clear photos
Your listing appears immediately for neighbors to see
Yes! There's no limit to how many items you can list. Many neighbors list their extra parking bay, offer cleaning services, AND rent out a spare room.
Popular Combinations: Unit owner renting property + extra parking bay + offering occasional cleaning services to other units.
Research Local Market: Check what similar units in your building are renting for on other platforms.
Consider Your Neighbors: Remember, you're dealing with people who live nearby - fair pricing builds community.
Factor in No Agent Fees: Since there's no commission, you can offer better prices while still earning the same.
Ask Other Residents: Your building's WhatsApp group or Facebook page might have pricing discussions.
By Building: Browse specific buildings where you want to live or find services.
By Type: Filter by rental units, parking spaces, or specific services.
By Location: Look within your preferred neighborhoods (Kuchai Lama, Taman Desa, etc.).
By Budget: Set your price range to see relevant listings only.
Pro Tip: Start with your current building or nearby ones - you might already know these neighbors!
Click the WhatsApp button to send a pre-formatted message introducing yourself
Call directly for immediate response (be respectful of timing)
Send a message through JiranLink (owner will get notification)
"Hi! Saya tengok listing awak untuk [unit/parking/service] di [building name] kat JiranLink. Boleh arrange viewing tak? Saya duduk kat [your area] and looking for [timeframe]. Thank you!"
Try Different Times: Some people prefer morning, others evening. Wait 24-48 hours between attempts.
Use Different Contact Methods: If WhatsApp doesn't work, try calling or platform messaging.
Check if Listing is Still Available: Popular listings get rented quickly.
Broaden Your Search: Look at similar properties in nearby buildings.
Meet in Common Areas First: Building lobby, management office, or cafe nearby.
Bring a Friend: Especially for evening viewings or unfamiliar areas.
Inform Someone: Tell a friend/family member about your appointment.
Ask for Building Access: Legitimate owners will have proper access cards/keys.
Check Building Records: Management can verify ownership if needed.
More buildings are added regularly based on community demand and volunteer availability.
Ask in your building's WhatsApp group or Facebook page - do others want this?
Email us with building name, location, and estimated number of interested residents
We'll work with you to create the building profile with photos and facilities info
Usually takes 1-2 weeks to add a new building completely
Yes! We welcome partnerships with building management companies and JMBs (Joint Management Bodies). Benefits include:
No problem! Your JiranLink account moves with you:
Treat others as you'd want to be treated. Be patient, understanding, and courteous in all interactions.
Provide accurate information in listings. Be upfront about property conditions, availability, and terms.
JiranLink is for genuine neighbors and local community members. No commercial property agents or large-scale businesses.
Respond promptly to inquiries. If your listing is no longer available, update it immediately.
Report Button: Each listing and profile has a report button - use it if you see violations.
Email Us: Contact our volunteer moderators directly for serious issues.
Building Management: For physical safety concerns, also inform your building management.
What Happens: Reports are reviewed within 24-48 hours. Violations can result in listing removal or account suspension.
Yes, but only after completing a transaction (rental, service, etc.). Reviews help build community trust:
First minor violation gets a friendly warning and guidance on proper usage
Problematic listings are removed, with explanation provided
Serious or repeated violations result in temporary or permanent account suspension
First, try these quick fixes:
Still having issues? Contact our technical support team with details about what you were trying to do and what error you saw.
Common photo upload issues:
WhatsApp integration troubleshooting:
Response Time: Technical issues are usually resolved within 24-48 hours. Community issues are handled by volunteer moderators within 48-72 hours.
Yes! JiranLink works great on all devices:
Optimized for iPhone and Android
Great for browsing and photos
Full features and easy typing
Key Tenant Rights (2025):
Note: Malaysia currently has no single residential tenancy law, but multiple acts protect tenants including the Contracts Act 1950 and Specific Relief Act 1950.
Example: For RM1,500/month rental, expect to pay RM5,250-8,250 upfront before moving in.
Stamp Duty (Government Requirement):
Legal Requirements: While not legally required, it's highly recommended to have a proper tenancy agreement stamped and witnessed. JiranLink can provide basic templates.
For Foreign Nationals:
Malaysian Rental Culture:
JiranLink's Approach: We encourage open communication about preferences upfront so everyone finds the right match for their lifestyle.
Tell your neighbors about JiranLink! Share in your building's WhatsApp groups or Facebook pages.
Help us add new buildings and moderate listings in your area. 2-3 hours per month commitment.
Developers, designers, or digital marketers can contribute skills to improve the platform.
Help create guides, translations, or community content in multiple Malaysian languages.
Monthly Responsibilities (2-3 hours):
Recognition: Building Coordinators get special badges and priority support, plus the satisfaction of strengthening their community!
Absolutely! We'd love to work with progressive building managements and JMBs. Partnership benefits:
We're planning to launch community discussion spaces! For now:
Can't find what you're looking for? Our community support team is here to help. Kami sentiasa bersedia untuk membantu komuniti JiranLink!